Special Offer Save 5% today! Apply code: December05 Valid till 31 December 2025 00
HR
0
MIN
00
SEC
Loading...

Kruzby Terms and Conditions

These Terms and Conditions govern your access to and use of Kruzby Digital Media website, services, and products. By using our services, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.

Last Updated: 04 December 2025

Welcome to Kruzby (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of shop.kruzby.com, including all products, services, and features offered through our platform.

By using our website or placing an order, you agree to abide by these Terms, along with our Privacy Policy, Refund Policy, and Cookie Policy.

If you do not agree, please do not use our services.


1. Use of Our Services

Kruzby provides digital promotional services for social media platforms, including:

  • Instagram followers, likes, views

  • TikTok followers, likes, views

  • YouTube views (100% real views delivered via Google Ads)

All services are intended to enhance visibility, social proof, and brand presence.

We are not affiliated with Instagram, TikTok, YouTube, Meta, or Google.

You agree to use our services lawfully and responsibly.


2. Eligibility

To use our services, you confirm that:

  • You are at least 18 years old.

  • You will not use Kruzby for illegal or harmful activities.

  • All information you provide is accurate and complete.


3. Account & Order Requirements

To process your order, we may require:

  • Social media username or profile link

  • Specific content URL (for certain services)

Passwords are NEVER requested.

You are responsible for ensuring your account remains public (if required) during delivery. Turning private, changing usernames, or deleting posts may interrupt or cancel delivery.


4. Service Delivery

  • Delivery begins shortly after order confirmation.

  • Estimated delivery times are guidelines, not guarantees.

  • Larger orders may deliver in segments to maintain safety.

  • YouTube views via Google Ads depend on traffic availability and may vary in speed.

Once delivery has begun, modifying your username, removing posts, or violating platform rules can impact results.


5. Pricing & Payments

All prices listed on our website are subject to change without notice.
Payments must be completed before order processing.

In case of payment disputes, we may request verification to prevent fraud.


6. Refund Policy

Our Refund Policy outlines the conditions under which refunds may be granted.
Refunds are not available for fully delivered orders or mistakes caused by the customer (e.g., wrong username, private account).

Chargebacks without contacting our support team first may lead to account restrictions.

Please review the full Refund Policy page for details.


7. Privacy & Data Protection

We collect and process your data according to our Privacy Policy.
This includes information necessary to:

  • Deliver services

  • Process payments

  • Improve our website

  • Provide customer support

We never sell your data.
We never request passwords.


8. Cookie Usage

Our website uses cookies to enhance your browsing experience.
By using our site, you consent to cookie usage as described in our Cookie Policy.


9. Service Limitations & Disclaimer

While we strive to provide high-quality services, we cannot guarantee:

  • Long-term retention, as platforms may update algorithms

  • Increased sales, revenue, or influencer partnerships

  • Engagement or results beyond what is described

Kruzby is not liable for:

  • Losses due to platform updates

  • Account actions taken by Instagram, TikTok, YouTube, or similar platforms

  • Drops caused by external platform changes

  • Delays caused by system maintenance or third-party issues

You use our services at your own discretion.


10. Prohibited Use

You may NOT use Kruzby for:

  • Illegal activities

  • Fraud, impersonation, or spam

  • Violating platform terms

  • Harmful or abusive behavior

We reserve the right to suspend or deny service to any user who violates these rules.


11. Modification of Services

We may update, modify, or discontinue any service without prior notice due to:

  • Platform policy changes

  • Technical updates

  • Maintenance needs

  • Business improvements


12. Limitation of Liability

Kruzby’s total liability for any claim shall not exceed the amount paid for the specific service.

We are not responsible for:

  • Indirect or consequential damages

  • Loss of profits

  • Account bans due to platform policy violations

  • User errors or incorrect order details


13. Updates to Terms

We may revise these Terms & Conditions from time to time.
Updates will be reflected with a new “Last Updated” date.

Your continued use of the site signifies acceptance of the updated terms.


14. Contact Information

For inquiries or support, contact us at:
📧 support@shop.kruzby.com